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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
having trouble fixing my jum error 545 and i have already updated it
abbyeftink04
Member

Hi I am getting really frustrated with the updating software on my phone. I have tried to update it using the cooprate e-mail process, personal e-mail process, download the new verison off the blackberry desktop, downloaded the verizon access manger, uninstalled the old verzion from my computer, taken the battery out, rest it several times, clicked update on the verizon site itself and just about anything to update this phone. But no matter what it still says jum error 545. I have a blackberry strom 9530 and i have almost had this for a year. I despertly need help!!! If you got any ideas I would greatly appreciate them.

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Re: having trouble fixing my jum error 545 and i have already updated it
StreetDocRN
Leader
Leader

Hi,

From what I understand from your post, you have a Storm 1 and you are trying to update the software.  I also understand from your post you are on a corporate system, a BES system.  To update you phone, you have to get all of the permissions in the software granted by your tech department.  They should be able to update the phone for you.

Doc

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