how do I change visual voice mail back to text

[RONHAL44]

How do I change visual voice mail (trial offer) back to text voice mail?

[vzw_customer_support]

That is a great question and we can certainly get your phone back to your disired voicemail application, RONHAL44. Let’s gather some information before we begin so we know how to proceed. When you say “text voicemail” are you referring to premium visual voicmail? This is where you can see the voicemails in written format? Can you also clarify if your trial offer had the option to read voicemails and it was removed due to the trial expiring? What happens when you click on the voicemail option currently? For example, what options is it giving you to retrieve your voicemails?

AnthonyC_VZW
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