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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
how do I change visual voice mail back to text

How do I change visual voice mail (trial offer) back to text voice mail?

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Re: how do I change visual voice mail back to text
Customer Support

That is a great question and we can certainly get your phone back to your disired voicemail application, RONHAL44. Let’s gather some information before we begin so we know how to proceed. When you say “text voicemail” are you referring to premium visual voicmail? This is where you can see the voicemails in written format? Can you also clarify if your trial offer had the option to read voicemails and it was removed due to the trial expiring? What happens when you click on the voicemail option currently? For example, what options is it giving you to retrieve your voicemails?

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