i cannot remember the password to unlock my device
ecc21
Newbie
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tbo27
Master - Level 2

You may have to use by desktop Mgr to restore or keep failing attempts and it will restore. Try *228 if you can dial at all. Or call bb

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tbo27
Master - Level 2

You may have to use by desktop Mgr to restore or keep failing attempts and it will restore. Try *228 if you can dial at all. Or call bb

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btaylor4
Enthusiast - Level 1

Please send me my old password  and old pin number *****

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kh_jenn
Moderator
Moderator

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic. Thank you!

47seijar
Specialist - Level 2

Wipe it by entering the wrong password 10 times and then start fresh. There is no password recovery feature. If you have a recent backup of your BlackBerry you can restore that data after you have wiped it. If you have no backup, your data is truly gone.

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