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keyboard on tour stopped working!
ksabrina
Member

whiletexting on my tour the keyboard completely quit working did a battery pull when phone came back on the only thing that works is my trackball.

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Re: keyboard on tour stopped working!
StreetDocRN
Leader
Leader

Hi,

Sorry to hear your troubles.  I will look for some answers for you.  It didn't get wet or come into contact with a very humid environment like a steamy bathroom?  Right off the top of my head, I'm thinking you may have to reset your device.  By that, I mean reload back from factory settings with Blackberry Desktop Software.  I'll keep looking around for possible causes.

Doc

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Re: keyboard on tour stopped working!
StreetDocRN
Leader
Leader

Hi,

I have searched around the internet for a possible solution to your problem.  If this happened to me, I would try to return the Tour for a new one.  It sounds like perhaps a defective device.  Let me know how this turns out for you.  I have a Tour and would like to know.

Sincerely,

Doc

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