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lost pictures

I cant find pictures on my phone that I sent to online album (possibly) but they transferred to my laptop when I synched them. I need to make sure they're erased completely from my phone. HELP!

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Re: lost pictures
Sr. Leader

I haven't had a black berry in Quite some time so i done some Searches through Google have a Look on the Links i provided and they might be able to help you get your pictures back for ya..  Good Luck b33

Re: lost pictures
Customer Support

Hi there lorindao!

Help is our middle name. So, let's do our due diligence here and make sure those phones are completely erased from your phone.

Now, I do need to start with a few questions in order to better assist. First, can you locate any of the pictures on your phone? And when the pictures transferred to your laptop, was this after you had synced to your online album and thought you had erased them completely? The strong likelihood is that if you cannot locate any pictures on your phone through any of your albums, they are erased. You can choose to run a hard reset if you like to be assured of this .


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