I just replaced my Blacberry and got off the phone with customer service and they said that my mobile hotspot was still active and should work but it doesn't . The assured me that nothing on my account changed. Please help.
DaVinciBubble1,
I too enjoy using my mobile hotspot, so we want to make sure you can use yours. What model Blackberry do you have? Did this issue begin as soon as you switched to the new Blackberry? What exactly happens when you try to use your mobile hotspot?
LindseyT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
What plan are you on?
Start a new topic or ask questions in the open forum.
