Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring the phone you love. OR get iPhone 13, on us. Online only. With Select 5G Unlimited plans. Ends 1.31. Buy now
end of navigation menu
new bold 9650

Help. when I  turn turn on my new Bold phone a message ;  this handheld device includes sotware that is porprietary and .....  How do I get rid of this so I can use my phone?

Labels (1)
Re: new bold 9650
Super User
Super User

Is the Bold activated for your number?  Can you dial *228 to activate it despite the message showing?

Is there a way to scroll down and click on OK or I Accept so the screen will go away and you can continue to go through the set up options?