not getting emails
clorox
Newbie

is anyone else not getting emails?  I have comcast.net as my primary email, no problem for over a year getting my messages on blackberry curve until today!

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StreetDocRN
Champion - Level 1

Hi,

You might check to see if the email account needs to be validated.  All email accounts like Comcast, Hotmail, etc have to be re-validated at least once a year.  For more information, see this KB article from Blackberry at http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB13137

Hope this helps,

Doc

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JeanK
Newbie

Periodically, I lose my emails, too. A local tech found that my password keeps getting dropped and must be input again. I have had my Blackberry Bold for only a few months but this happened 3 times.

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