Shaneinnc, Hope you are loving your new phone, it is always fun getting them all set up. Having the latest apps and making sure they work seamlessly is important. Do you have a Blackberry ID? Is it set up on the device and signed in? You need to be connected to the blackberry world to be able to use the apps. Please take a look here http://vz.to/1IUVY03 for some assistance with the apps.
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