q10 wont connect with Link
Bar-j701
Enthusiast - Level 2

Hey, i have a BB Q10 and its new running 10.2.1.2122 its great so far. but i hit  a snag when i  was trying to hook up Link to backup and transfer from old BB to the new one.  and it wont mount to the new Q10. i must be missing something. i  have restarted both computer and phone to see if it gets initiated. and wont mount. i checked the settings on link and phone and as far as im concerned this  Verizon Q10 should do the same as my old At&t Q10. sort of baffled. anyone have a suggestion?

thanks in advance.

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  • Q10

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Bar-j701
Enthusiast - Level 2

it is fixed. problem solved.

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