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"unsupported format" error on streaming radio that previously worked.

I have been using a radio streaming website for a few weeks.  It had been working beautifully.  Then, this morning, i got the dreaded "The media being played is of an unsupported format" error when i went to open my stream.  My software is updated and a hard reset did not work.  Can someone please help? I have a blackberry 8830 World Edition.

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Re: "unsupported format" error on streaming radio that previously worked.

Hi.  I am sorry you are having trouble streaming the radio.  I can certainly look into it for you.  Is this an application that you downloaded or are you going directly to that website to stream the radio?  Did you download any applications to your phone before the radio stopped working? 


Another possibility could be the particular website you are streaming radio from may have changed the format.


Waiting on your reply  :smileywink: