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radio turn off wont turn on plz assist
team
Newbie
‎09-07-2012 10:46 PM

my blackberry 9930 radio wont turn on,plz any one with help

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Re: radio turn off wont turn on plz assist
SuzyQ
Community Leader
Community Leader
‎09-09-2012 02:19 PM

Have you checked your connection settings?  What options are checked?  Make sure your Network Selection is set to automatic, and the Network Technology is set to 1XEV (Go to Manage Connecitons, then look through the options available there).

Have you tried a battery pull?  Dialing *228 option 1 to reconnect to the network?

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Re: radio turn off wont turn on plz assist
vzw_customer_support
Customer Service Rep
‎09-18-2012 11:35 AM

Hey team!

That makes it pretty difficult to use the phone! I'm sorry! Were any of SuzyQ's suggestions helpful for you? Are you still having the issue? Did you try to pull the battery out of the phone while it was still powered on?

Let us know!

Katie H
VZW Support
Follow us on Twitter @VZWSupport

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