Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
radio turn off wont turn on plz assist
team
Member

my blackberry 9930 radio wont turn on,plz any one with help

Labels (1)
0 Likes
Re: radio turn off wont turn on plz assist
SuzyQ
Sr. Leader
Sr. Leader

Have you checked your connection settings?  What options are checked?  Make sure your Network Selection is set to automatic, and the Network Technology is set to 1XEV (Go to Manage Connecitons, then look through the options available there).

Have you tried a battery pull?  Dialing *228 option 1 to reconnect to the network?

0 Likes
Re: radio turn off wont turn on plz assist
vzw_customer_support
Customer Support

Hey team!

That makes it pretty difficult to use the phone! I'm sorry! Were any of SuzyQ's suggestions helpful for you? Are you still having the issue? Did you try to pull the battery out of the phone while it was still powered on?

Let us know!

Katie H
VZW Support
Follow us on Twitter @VZWSupport

0 Likes