restore browser config
Leahj
Newbie

I recently had to wipe my BB curve 8330, because of it acting up. Now that I have rebooted and restored everything, I can't access my browser.  My phone is telling me the browser defaults have to be restored and I need to contact customer service...is there a way for we to do now??

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StreetDocRN
Champion - Level 1

Hi,

Try to resend your service books.  Go to Email Settings and you will find it there.  Hope this helps.

Doc

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bosslady85
Specialist - Level 1

If what StreetDocRN recommended does not work, try registering your device over the network. Power cycle your device after you have done so.  The steps are below.

 

  • From the Home screen, press the Menu button.
    Note If the device does not have a Menu button, refer to the Alternate method.
     
  • Select Options.
     
  • Select Advanced Options.
     
  • Select Host Routing Table.
     
  • Press the Menu button then select Register Now.
     
  • Select OK.

Alternative method if you don't have a menu button

 

  • From the Home screen, select Options.
    Note If not available, select Settings > Options.
     
  • Select Advanced Options.
     
  • Select Host Routing Table.
     
  • Press in on the trackwheel then select Register Now.
     
  • Select OK.
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