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shuts off and restarts
southernbelle23

my phone CONSTANTLY shuts off and restarts...even when its fully charged or if i'm on a call. today it shut off 4 times while i was on an important call. any solutions??

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Re: shuts off and restarts
vzw_customer_support
Customer Support
Hello southernbelle23,

I'm so sorry to hear that you're having issues with your phone turning itself off! That must be incredibly inconvenient, especially when you really need to stay connected to something important. When did this begin? Do you have a Blackberry Z10? Have you attempted any troubleshooting yet with your device?

MichelleH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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