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strange "uncaught exception application" message on phone
revmjm
Newbie

My phone all of a sudden stopped receiving email and  the message "uncaught exception Application net_rim_bb_phone_app(1537) is not responding; process terminated"  When I hit okay nothing happens and nothing works on the phone. Can anyone help me figure out what to do???

Thanks.

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Re: strange "uncaught exception application" message on phone
tnhwyman
Newbie

My suggestion is to do a battery pull and let it reboot to see if the problem still is present.

 

If this fails to correct the problem, I would do a backup, then wipe the phone before re installing the os.

 

 

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Re: strange "uncaught exception application" message on phone
StreetDocRN
Super User
Super User

Hi,

I agree with tnhwyman.  In addition, you can try to resend your service books or dialing *228 and selecting option 2.  That might get things going.

Doc

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