txt problem

[djnm1123]

I can get txt but when I send them they don't go through local store no help

[vzw_customer_support]

@djnm1123

It's important that you're able to send and receive text messages on your wireless device.  I would love to assist you in resolving this wireless issue.

Which model Blackberry device are you using?  When did this problem begin?  Do you get an error message when trying to send a text message?  Please let me know so that I can further assist.

AnthonyTa_VZW
Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[djnm1123]

I have the z10 it started right after it updated the last time

[vzw_customer_support]

Thanks for the phone model Nicole, very helpful. Let's confirm that software version. Please provide the software version as per this link http://www.verizonwireless.com/support/knowledge-base-75149/

What text messaging application do you use?

AntonioC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!