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update
Gypsygirl
Newbie

what does it mean when it says un able to update on my blackberry curve 8330? please help 

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Correct answers
Re: update
KinquanaH_VZW
VZ Employee Emeritus

Thanks for the information everyone. You can use the steps below to check if there is an available software version update. If your receiving a message saying your device is unable to update, your phone may not have an update available at the time. 

 

Note: Before installing the BlackBerry® Device Software, make sure that the BlackBerry® Desktop Manager is not running.

 

To download the BlackBerry Device Software, complete the following steps:

  1. Visit http://na.blackberry.com/eng/support/downloads/download_sites.jsp
  2. Select the appropriate service provider.
  3. Click Download BlackBerry Device and Desktop Software.
  4. Complete the instructions on the screen

KinquanaH_VZW

 

 

View solution in original post

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Re: update
StreetDocRN
Champion - Level 1
Hi,

Are you talking about wireless update for your Blackberry device's software?

Doc
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Re: update
rickyrelaxo
Enthusiast - Level 2

8330 has no upgrade for the software yet. Should be around April

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Re: update
KinquanaH_VZW
VZ Employee Emeritus

Thanks for the information everyone. You can use the steps below to check if there is an available software version update. If your receiving a message saying your device is unable to update, your phone may not have an update available at the time. 

 

Note: Before installing the BlackBerry® Device Software, make sure that the BlackBerry® Desktop Manager is not running.

 

To download the BlackBerry Device Software, complete the following steps:

  1. Visit http://na.blackberry.com/eng/support/downloads/download_sites.jsp
  2. Select the appropriate service provider.
  3. Click Download BlackBerry Device and Desktop Software.
  4. Complete the instructions on the screen

KinquanaH_VZW

 

 

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