using tour in europe and czech reapublic

[ddlsk8]

I cannot get my tour to work in czech republic at all? I had verizon set me up before I left. Any hints????

[budone]

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ddlsk8 wrote:

I cannot get my tour to work in czech republic at all? I had verizon set me up before I left. Any hints????

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I do not see the Czech Republic listed as a country the phone will work in. If the tour has a SIM card, maybe buy a prepaid card there and use it. But your phone number will be different, however the rates ill be much lower also.

[moates]

The Blackberry Tour is a Quad band (850/900/1800/1900 mHz), which means it will work in most countries throughout the world (Europe and Czech Republic are included). I have provided links below to the countries your device will function in.

http://b2b.vzw.com/international/technology/cdma.html

http://b2b.vzw.com/international/technology/dual_gsm.html

http://b2b.vzw.com/international/technology/quad_gsm.html

I have provided some information below that may be helpful in using your Blackberry Tour in Europe and the Czech Republic.

After all steps below have been completed, if you are still receiving a red SOS symbol in the upper right hand corner of the device (your SIM card is either missing out of the device, or it has not been properly activated on the billing side).

**The steps below are assuming the SIM card and Global plan were already activated.

Step 1. – Ensure your device is set to Global or GSM (I have provided a link below on checking this setting)
http://search.vzw.com/?do=viewdoc&id=24732&p=null

***If it is on Global already, ensure the “Data Services” section are “ON” and select GSM as the Network Technology (3g and 2g is preferred)

***Please note*** you will need to switch it back to Global once you are back in the United States.
 
Step 2. Try power cycling the mobile network (I have provided a link below)

http://search.vzw.com/?do=viewdoc&id=24687&p=null

**leave the network off for 15-20 seconds and turn it back on.
 
Step 3. Try a soft reset - Remove the battery out of the device and leave it out for at least 2 minutes. Place the battery back in and wait for the device to fully boot up (it may take 2-5 minutes for the device to fully boot)

Lastly, if you are still getting the SOS symbol in red, you can check to see if your device has a SIM card by doing the following:

http://search.vzw.com/?do=viewdoc&id=30045&p=null

**Use the via device option (if it has an 893144***** number then your SIM card is in the device).
***Please also note that using the Blackberry for data in Europe or the Czech Republic that it will present a charge, unless you have a global plan. Unlimited global packages for data (which would replace your existing domestic package of $29.99) are available for unlimited usage. I have posted the link below for your convenience on these packages:

http://b2b.vzw.com/international/Global_Email/plans_coverage.html

If you plan on text messaging or calling, I have provided the rates and dialing instructions below for your convenience.

Text messaging rates
Europe – $0.50 to send, and $0.05 to receive.
Czech Republic – $0.50 to send, and $0.05 to receive.

 Calling rates
Europe – $1.29 per minute *most countries in Europe
Czech Republic - $1.99 per minute

Czech Republic
Dialing to the U.S. –   +1-(area code)+(ten digit number)
Dialing local to Czech - +(country code 420)+(local number with area code)
Dialing other countries in Czech - +(country code and international number)

Europe
Depends on the country within Europe. I have listed the link to the dialing instructions per country below:
http://b2b.vzw.com/international/Global_Email/plans_coverage.html