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visual voice mail
mobius
Member

I compose voice message and select two verizon numbers to send it to oush send  it says message sent but when I ask if they rec message they say no.What am I doing wrong??

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Re: visual voice mail
cstrait001
Sr. Member

 


mobius wrote:

I compose voice message and select two verizon numbers to send it to oush send  it says message sent but when I ask if they rec message they say no.What am I doing wrong??


 

 

Does this happen all of the time or just with a couple of VZW numbers? Are the VZW numbers former Alltel customers by chance? I know that the Alltel VM integration with VZW's VM platform is still ongoing. It's possible that if the customers are on different VM platforms that there might be a problem.

 

It sounds like you're doing everything correctly, just as long as the numbers are VZW subscribers and you're entering their 10 digit numbers. It's possible that the product isn't provisioned correctly on the network and can be fixed by having VZW simply removing and readding the service. Contact technical support from a different phone, have yours with you, at 800-922-0204 or *611 from a different VZW mobile.

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Re: visual voice mail
SaNDman
Novice

If I'm not mistaken, Visual Voice Mail is you don't need to enter your passcode (last 4 numbers of phone number) to hear voice mail. You would see whoever number that left you a voice mail message. You can either delete it or listen to message.:smileywink:

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Re: visual voice mail
bb-gismo
Novice

visual voice mail is intended for incoming calls to your phone and will not work for outgoing messages.

There are other options for that.

 

 

 

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Re: visual voice mail
SaNDman
Novice

I made mistake. I mean Visual Voice mail is for in coming calls, not for out going messages.:smileysad:

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Re: visual voice mail
cstrait001
Sr. Member

bb-gismo wrote:

visual voice mail is intended for incoming calls to your phone and will not work for outgoing messages.

There are other options for that.

 

 

 


Actually with Visual VM you can reply to incoming voice mail with your own voice mail message or by SMS (text). You can also compose a new voice mail and send it to multiple VZW subscribers.
For the other party to receive your outgoing/reply voice message using Visual Voicemail, they must be a VZW subscriber.
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Re: visual voice mail
cstrait001
Sr. Member

 


mobius wrote:

I compose voice message and select two verizon numbers to send it to oush send  it says message sent but when I ask if they rec message they say no.What am I doing wrong??


 

 

Does this happen all of the time or just with a couple of VZW numbers? Are the VZW numbers former Alltel customers by chance? I know that the Alltel VM integration with VZW's VM platform is still ongoing. It's possible that if the customers are on different VM platforms that there might be a problem.

 

It sounds like you're doing everything correctly, just as long as the numbers are VZW subscribers and you're entering their 10 digit numbers. It's possible that the product isn't provisioned correctly on the network and can be fixed by having VZW simply removing and readding the service. Contact technical support from a different phone, have yours with you, at 800-922-0204 or *611 from a different VZW mobile.

View solution in original post

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Re: visual voice mail
bb-gismo
Novice

Please explain HOW to do this.... I went through my books and tried to do it on my phone to my wifes phone and I could text but not voice.

The books make no mention of voice only text.

 

But if it can be done with voice that would be cool and I would like to use that option.

 

 

 

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Re: visual voice mail
mobius
Member

Thanks for the answers.To some others..yes you can compose a voice mail asnd send it to multiple verizon numbers.I don't know why sometimes I can send and they rec and sometimes not,I know one of the numbers I send it to is a verizon number.

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Re: visual voice mail
cstrait001
Sr. Member

 


bb-gismo wrote:

Please explain HOW to do this.... I went through my books and tried to do it on my phone to my wifes phone and I could text but not voice.

The books make no mention of voice only text.

 

But if it can be done with voice that would be cool and I would like to use that option.

 

 

 


 

Open Visual VM on the device, press the Compose icon from the lower left bottom of the screen, next your Contact list opens, select the contact and number from the list, next the Compose Voicemail screen appears, press the red circle under Record Voicemail, record your message, when finished press the square Stop button. You can now press the green Send icon from the bottom of the screen, Re-record or Review your Voicemail.

 

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Re: visual voice mail
bb-gismo
Novice

Thank you...

I learn something new about every 4 hours...

 

 

 

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