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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Correct Answer!
why do my photos disapear when I click to view
backspace
Member
‎10-02-2017 07:35 PM

For the past few months, when I click to view a photo sent to me via text, it just disappears.  I am not able to see who sent it unless I go through my phone log and try to figure out who contacted me at that exact time via text. 

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Correct Answer!
Re: why do my photos disapear when I click to view
vzw_customer_support
Customer Support
‎10-04-2017 10:16 PM

This is not the experience that we want you to have when using your device, Backspace. Which text messaging application are you using when you try to view your pictures? Have you updated all the software on your device? 

 

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