Spring is finally here!  As the nice weather arrives, Verizon has you covered with accessories to make sure you both have as much fun as possible outside, or make things more convenient in the home.  Check out our hottest accessories for Spring!

Read more...

15 1,114 0

Under the contract valued at over $2 billion, Verizon will design, build, secure, integrate and operate a new telecommunications network infrastructure and supporting services

Read more...

15 1,456 0

Community Leader Spotlight: Dexman

Dan_VZ by Community Manager

Come learn about our Community Leaders in the first of our Spotlight series, featuring Dexman!

Read more...

24 2,138 5

Starting today, Newark and Trenton, NJ, Syracuse, NY and Wilkes-Barre, PA, get internet powered by 5G Ultra Wideband

Read more...

14 1,296 0

All About Ranks and Badges

Dan_VZ by Community Manager

Whether you’re a seasoned participator in the Verizon Community or just joining us, there are a couple key ways that you can see your participation pay off!  Here’s a primer on two key Community features: Ranks and Badges.

Read more...

19 1,970 0

Hosts world-first experience, ‘Music over MEC-Cross Operator Jam Session’ showcasing the impact 5G and Edge Compute will play in the evolution of music collaboration

Dan_VZ_0-1677852436642.jpeg

 

Read more...

19 1,870 0

Community Content Roundup

Dan_VZ by Community Manager

This week on the Community Blog, we’ll be featuring some of our best recent discussions.  Check out what has the Community buzzing and jump into the conversation!

Read more...

15 1,269 0

The high-speed internet service will be available in the grandstands, suites and other locations at the World Center of Racing

Dan_VZ_0-1676649426488.jpeg

 

Read more...

8 1,410 0

+play is the newest subscription management service that will change the way you track your subscriptions. Manage subscriptions, check out the hottest promos and see what new content is coming to market.

Read more...

17 3,061 4

Verizon’s network is undefeated in 95% of the metro drive tests they performed in the last half of 2022.

Read more...

7 2,094 0

Welcome to the new Verizon Community!  We’ve merged our Wireless and Fios Communities to bring you the best place to discuss any Verizon product or service, along with all things tech!  Whether you’re a long-standing Community member or are just joining us, there are so many ways which you can get involved whether that’s discussing your favorite device, asking questions, helping other members solve their own questions and much more.

We wanted to give you a quick tour around the Community so you can find the content you're looking for and jump into the conversation!

Read more...

16 2,323 2

Easier said than done.

Nilsa_VZ by Community Manager
7 2,275 0
7 1,343 0

We mean business.

Nilsa_VZ by Community Manager
7 1,394 0

Putting our customers first, all year long.

Nilsa_VZ by Community Manager
7 1,961 1

The ultimate pre-game experience.

NilsaF_VZW by Community Manager
7 1,150 0

The power of feeling seen.

NilsaF_VZW by Community Manager
7 1,041 1

Putting smiles on faces.

NilsaF_VZW by Community Manager
7 1,437 0

Witnessing the power of our networks.

NilsaF_VZW by Community Manager
2 2,057 0

Global Citizen - Tune in Tomorrow 9/25/21

Nilsa_VZ by Community Manager

Check out the best of #GlobalCitizenLive featuring Jennifer Lopez, BTS, Ed Sheeran, 5 Seconds of Summer, Davido & more! Tune into @YouTube starting at 1 PM EST to watch all of the stages across the 🌎 during @GlblCtzn https://glblctzn.me/globalcitizenlive...

global_citizen.png

 

8 1,803 0

Let's go!

Nilsa_VZ by Community Manager

From our iPhone launch to tomorrow's Global Citizen concert and more. Plus, see how we're charging toward the 4th quarter.

lets-go.png

 

By: Diana Alvear

Happy Friday! And what a special Friday it is! Up To Speed Live host Diana Alvear explained why today’s special and shared the following updates:

Weekly recap

Monday: Andy and Celebrity Intern Adi Wineland quizzed us on all of the great entertainment content we offer our wireless customers on select plans. Talk about value!

Tuesday: We gave you a good look at the Verizon 5G Multiview Experience and how it’s changing the way fans in the stadium will experience football games.

Thursday: Hut hut! With a special episode of ‘Up To Speed Center’ we got everyone hyped up for the all employee 4Q Huddle taking place October 1. We’ll gather together virtually to kick off the always critical fourth quarter with an all-star lineup, including CEO Hans Vestberg!

iPhone 13 launch day

The moment so many of us have been waiting for has finally arrived: iPhone 13 is here! And because our new customers, existing customers, and business customers deserve nothing but the best, Verizon is making it easier than ever to upgrade to a new iPhone 13. Current and new Verizon customers can get a 128-gigabit iPhone 13 Pro on us when with a select trade-in — damaged phones included — on qualified Unlimited plans. Plus, customers who move their phone number to Verizon can get up to $500 to help make that switch.

We heard from excited customers waiting in line for our stores to open this morning. We also heard our retail V Teamers from across the country talk about this incredible deal.

“Every year everybody is excited about the new iPhone and this year is no exception,” reported Solutions Specialist A.J. Nocera from Cleveland, OH.

“I’m excited for the fourth quarter,” said Zac Harrell of Brandon, FL. “That includes the iPhone launch, the holidays, getting the phones and putting the newest technology under the tree.”

Watch the video above to hear from customers and Solutions Specialist Jennifer Johnson of Cleveland, OH, and Retail Manager Rene Toiric of Miami, FL. And don’t miss our V Teamers from across the country who pitched in to create a TikTok Chop dance to help promote this great deal! Thanks to all for their help.

For more details or to get your hands on the new iPhone 13, head to the My Verizon app, Verizon.com, or come hang out with our retail V Teamers at a nearby Verizon store.

 

Global Citizen Live

Are you ready to rock for a good cause? Top music acts will perform this weekend at the Global Citizen concerts in cities around the globe with a mission to connect the world, defend the planet and defeat poverty. Global Citizen aligns with our Citizen Verizon responsible business plan — which centers on Digital Inclusion, Climate Protection and Human Prosperity — and through which we continue to support initiatives dedicated to economic, environmental and social advancement..

To celebrate, 20 lucky V Teamers were awarded tickets to attend the event in Los Angeles or New York City. “I’m excited to have been selected to attend the Global Citizen concert,” said Consumer Sales District Manager Neisha Darlington of New York, NY. “I absolutely love the commitment by Global Citizen to eliminating poverty around the world and it directly aligns with our commitment as a company to social responsibility and improving human prosperity. Thank you so much!”

Our thanks to Neisha, Eric Hall, Bernadette Carrillo and Michael Perez for their fantastic videos.

As a reminder: You don’t need a concert ticket to join the fun. Check out the 24-hour Global Citizen livestream on YouTube starting at 1 PM ET, and tune into ABC this Sunday night at 7 PM ET for an hour-long special that includes behind the scenes footage. There is even a Snap lens you can use to post and share with friends. For more information, visit GlobalCitizen.org.

Serving U.S. Air Force bases

We have great news to celebrate this week from our public sector team. The U.S. Department of Defense (DoD) has selected Verizon Public Sector to deliver its 5G Ultra Wideband mobility service to seven Air Force Reserve Command installations. The bases are located in California, Florida, Massachusetts, New York, Ohio, Pennsylvania, and Texas. The deployment will include C-band radios installed outdoors at each AFRC facility, bringing higher speeds, increased bandwidth and lower latency for the base personnel and the surrounding community.

So far, Verizon is delivering 5G and other enhanced wireless network services across 17 Air Force bases throughout the United States. Verizon’s 5G network is helping U.S. military leadership fulfill its most strategic digital transformation priorities. These innovations include supporting flight line test equipment, animated simulation and training, full-motion, high-definition video to support telemedicine for its airmen, and ultra-fast artificial intelligence for biometric identification.

Serving a hard hit Texas County

Verizon Frontline will deliver connectivity and smartphones for the Harris County, Texas Emergency Services District No. 11 for use in trucks and ambulances to help achieve their mission and better serve the County’s residents. Great work there earning their business!

 

Celebrating kindness

V Teamer Jodi Hanke, a client services manager from the Business Group, shared her Kindness selfie at the Phoenix Kindness mural. We may have a mural in your city - head to our Call for Kindness page to find out more.

Next Monday

We’ll have another Up To Speed Live at 12 PM ET/9 AM PT with host Andy Choi and a special someone so make sure to tune in.

8 2,227 0

Down with the dongle

Nilsa_VZ by Community Manager

George Talks Tech’s four-letter word and the Stream TV

george-talks-tech.png

 

By George Koroneos

Let me set the scene for you…

You've got a million dongles cluttering up the back of your TV. Half of them don't even work anymore and they’re crisscrossed in this awkward way that makes you want to turn the TV back around and never look back there again.

Tell me the truth: Do you really think you need another dongle? No. What you need is Stream TV — the ultimate content delivery platform in a sexy black box.

Stream TV has a slim body that easily fits next to your TV or hidden behind your TV with the included wall mount bracket. It features an easy-to-navigate hub that spotlights the best content from top streaming apps like Disney+, Netflix, Prime Video, Hulu and more and puts the mighty TV front and center with support for 4K Ultra HD, HDR10 and HDR 10+.

Now let’s talk about the remote. This comes with one-touch access to Google Assistant voice control, so you can search for a specific show by just pushing the button and asking it nicely.

And if you’re like me and constantly lose your remote control, you can locate it by tapping the Stream TV power button twice. It will continue to beep until you find it.

I’ve saved the best part for our Verizon customers for last, Stream TV is optimized for Fios Home Internet or 5G Home, so you can save favorites and settings to your account.

The new Stream TV is available right now for $69.99 at verizon.com/streamtv. What's more? New Verizon Fios and 5G Home customers can get a Stream TV on us.

8 2,658 0

Reinforcing our commitment to social justice with the NAACP

reinforcing-our-commitment.png

 

Hear from Hilary Shelton, SVP for Advocacy and Policy at the NAACP, on the importance of criminal legal system reform. #Verizon #CitizenVerizon

8 1,474 0

Help is on the way. Valentine's Day advice.

Nilsa_VZ by Community Manager

George offers last-minute Valentine's Day advice.

 

help_is_on_the_way.png

 

By: Andrew Testa

On today’s Up To Speed, host Andrew Testa got some Valentine’s Day help from our resident gadget guru George Koroneos.

V for V-Day tips

To set the mood, George suggests using Apple Music, which comes included with one of our premium unlimited plans. Make the perfect playlist ahead of time and enjoy the evening stress-free.

You’ll also want to experience that music via a good speaker. George likes the JBL Flip 5, which connects to your phone via Bluetooth for excellent audio quality no matter where you are.

Looking for a special gift for that special someone? Consider an upgrade to the new Galaxy S21+ and you can buy one and get one on Verizon. The camera is great for capturing low-light shots, including beautiful Valentine’s Day photos in candlelight.

For the parents who will be celebrating from home, remember that you get Discovery+, Disney+, Hulu, and more included with your premium unlimited plan. Try an innovative rom-com like WandaVision from Marvel and Disney on Disney+.

Are you curious about how others will be celebrating during this very unique year? Verizon recently commissioned a survey in partnership with Kelton Global.and discovered some interesting Valentine’s Day facts.

  • 19 million Americans will celebrate Valentine’s Day in their pajamas
  • 46 million Americans will mark the occasion by calling, texting or video chatting with loved ones
  • 7 million will go on a virtual date

Kind cards

The survey also found that one in four will send gifts or cards to those they can’t be with in person. If you’re one of those folks, Verizon’s Call for Kindness campaign has you covered. Check out the new Valentine’s Day-themed Kind cards that you can share with your family and friends at verizon.com/kindness.

And don’t forget to use #ACallforKindness to spread the love.

8 2,159 0

Helping Santa’s NORAD elves.

Nilsa_VZ by Community Manager

Verizon helps volunteers answer kids’ questions related to the most important sleigh ride of the year.

image

By: Dave Boerger

“Where is Santa right now?”

“Are my presents getting wet?”

“Do Santa and his reindeer have to wear masks?”

This Christmas Eve, kids can have these and other urgent questions answered thanks to the North American Aerospace Defense Command (NORAD) and the support they’ll receive from Verizon for the 18th straight year.

You won’t believe how it all started

Back in 1955, Santa placed a fun message in a Sears Roebuck advertisement in Colorado Springs, CO. The problem was the phone number to Santa was one digit off, so instead of reaching Santa’s elves at Sears Toyland, boys and girls dialed into a number that went to a top secret military line answered by a very confused U.S. Air Force Colonel Harry Shoup.

As he was looking for a way to fix the mix-up, Colonel Shoup, a father of four himself, decided to preserve the spirit of Christmas and respond to the Santa-related calls. Colonel Shoup’s troops were on board with the mission as well and the rest is history. Our servicemen and women at NORAD have been tracking Santa’s sleigh ever since. Sixty-five years later, those calls continue to come in from boys and girls everywhere.

This year, to help expand support for volunteers who want to help in a COVID-19 environment, Verizon will share Apple iPhones preloaded with One Talk Service, creating a virtual hotline allowing NTS volunteers to operate as if they were inside the NORAD call center.

Offsite volunteers utilizing the One Talk technology will begin taking calls at 6 AM ET/3 AM PT on Christmas Eve.

9 1,418 0

The gift that keeps on giving.

Nilsa_VZ by Community Manager

Use the Verizon Visa Card for all your holiday needs.

gift-that-keeps-on-giving.png

 

By: Andy Choi

Verizon Visa Card

Don’t forget to let your friends and family know about our Verizon Visa Card. Use it this holiday season to earn Verizon Dollars – rewards you can redeem for the best things at Verizon.

As a cardholder, you’ll earn Verizon Dollars on purchases* including 4% on gas and grocery store purchases, 3% on dining (including delivery), 2% on Verizon purchases and Verizon bill payments, and 1% on all other purchases everywhere Verizon Visa Card is accepted. Verizon Dollars can be used toward things like devices, accessories or to pay your wireless monthly bill.

If you don’t have the card yet, it only takes a few minutes to apply online.

Forget Eminem. Are you a great wrapper?

When it comes to wrapping presents, are you far better or much worse than Andy? Share an example of your work for all of us to enjoy at good@verizon.com. And, if you really have an awkwardly shaped gift that is beyond your abilities, follow Andy’s lead and toss it in a Verizon bag. Presto, you’re done!

9 1,474 0

A league of our own

Nilsa_VZ by Community Manager

Our Verizon vs. Verizon Awards spot celebrates our undisputed network superiority and reliability.

 

league_of_their_own.png

By: Dave Boerger

When you’re the best at what you do, and you’ve been the best for a long time, you no longer compete with other competitors. You enter your own league.

A league of one.

Perhaps NBA legend Michael Jordan said it best: “Every day I demand more from myself than anybody else could humanly expect. I’m not competing with somebody else. I’m competing with what I’m capable of.”

Here at Verizon, we can relate.

In our latest spot “Verizon vs. Verizon Awards,” which will premiere during a high-profile moment of the Macy’s Thanksgiving Day Parade, we show how our hard work, commitment and passion continually set the standards for network superiority and reliability.

The evidence is clear. In August, we were named ‘America’s most awarded network,’ receiving ‘Most awarded for network quality’ for the 25th time in a row by J.D. Power and ‘Best network in America’ for the 14th time in a row by RootMetrics. And, for the first time from Opensignal, the incredible performance of our 5G Ultra Wideband network was named ‘The fastest 5G in the world.’

Our high standards drive everything we do. They are part of our past and a critical part of our future network leadership as we expand 5G.

Stay tuned. Much will change in the coming months and years, but you can count on us to continue to listen, innovate, test and push ourselves to improve our best-in-class service.

As the new ad states so elegantly, “we have a network built right, not to win awards, but a network that wins awards because it’s built right.”

About this Author: Dave Boerger is a part of the Verizon Corporate Communications team and a regular contributor to Up To Speed. He's a recovering marketer and sitcom writer.

9 1,466 0

Taking 5G worldwide.

Nilsa_VZ by Community Manager

On today's Up To Speed, breaking down the latest Verizon Business Group news.

taking_5g_worldwide.png

 

By: Andy Choi

On today’s Up To Speed, Andy shared updates on some of the exciting things happening with the Verizon Business Group.

Private 5G MEC

Verizon is teaming up with Microsoft Corp. to create new ways for enterprises to accelerate the delivery of fast and secure 5G applications, benefiting from reliable and low latency connections. Verizon’s on-site 5G Edge network integrated with Azure edge services can enable ultra-low latency, many times faster than the blink of an eye, which can help businesses tap into real-time data analysis and delivery. You can read more here.

Taking Private 5G Global

Verizon Business today announced the launch of its international Private 5G platform for global enterprises located in Europe and the Asia-Pacific region. Delivered in partnership with Nokia, the offering will enable businesses to deploy a private dedicated 5G network within their premises. In addition to ultra-low latency and high speed, a key benefit of a private 5G network is the ability for businesses, particularly those with manufacturing, distribution and logistics facilities, to deploy a customized on-site mobile network, eliminating the need to transmit data through public networks. Learn more here.

Tami Erwin honored

Let’s raise our virtual glasses and toast our own Tami Erwin who was named by Fortune magazine as one of the most powerful women in business. Since 1998, Fortune has ranked the Most Powerful Women in Business using four criteria: the size and importance of each woman’s business in the global economy; the health and direction of the business; the arc of her career; and her social and cultural influence.

In 2020, Fortune added a new dimension: how is the executive wielding her power in this moment of crisis and uncertainty and is she using her influence to shape her company and the wider world for the better? We all know the answer. Tami, congratulations, and thanks for all that you do to move the world forward.

Earnings Watch and Win.

Join us tomorrow at 12 PM ET/9 AM PT for the 3Q20 Earnings Webcast on Up To Speed Live, when we will be live with Hans and our leadership team. Tune in to find out how you can win a new Samsung Galaxy Note20 5G phone. Here’s a hint: if you don’t watch, you’re not going to win.

9 1,451 0

Working around the clock.

Nilsa_VZ by Community Manager

Verizon Response teams help residents and first responders in Louisiana get back up and running.

 

working-around-the-clock.png

By: Jeremy Godwin

The ferocious winds of Hurricane Laura not only knocked out power in the Lake Charles, LA, area, they also knocked out fiber connections. That fiber is what carries calls and internet connections from cell site to cell site and back to our switches.

Jeremy caught up with Jeff Plowman, Network Assurance Director, who explained that engineers have deployed satellite connections to provide temporary connection to cell sites as well as to support local first responders in the area.

This weekend our teams will support the efforts of Operation BBQ Relief in Lake Charles, where residents can get a meal, charge their devices and connect to the internet.

Yesterday, the Verizon Foundation announced a $1 million donation to support immediate relief efforts across communities in Louisiana and Texas impacted by the hurricane.

For our consumer and small business customers, unlimited calling, texting and data has been expanded in eight additional parishes in Louisiana beginning Friday, August 28, through September 1. For full details and to see how you can verify eligibility, go here.

Please also consider donating to the VtoV employee relief fund to assist V Teamers impacted by this storm and other natural disasters.

Visit the Emergency Resource Center for the latest details or follow us on social @VZUpToSpeed.

9 1,319 0

When close enough isn’t good enough.

Nilsa_VZ by Community Manager

New RTK technology provides centimeter-level location accuracy. Nicki Palmer explains what it is and why it matters.

when-close-isnt-good-enough.png

 

By: Katie Regner

Real Time Kinematics (RTK) produced at scale

If you haven’t heard of Hyper Precise Location with Real Time Kinematics (RTK), you’re not alone.

Nicki explained how this technology represents the next evolution in mass market GPS solutions. It provides centimeter-level location accuracy -- in comparison to an accuracy level of three to nine meters with GPS alone -- and ultimately can help reduce the costs and risks associated with inaccurate location data.

Nicki shared how we’re deploying and building RTK technology and reference stations to our network across the United States. Along with the rollout of 5G and Mobile Edge Compute (MEC), the expanded bandwidth and speed, low latency and cloud processing powe will help support emerging technologies like unmanned vehicles, future railways, precision ag-tech, high-value shipping, next-gen mapping, infrastructure monitoring, critical rapid response and more.

Meet a Build The Future challenge winner - Kaitlynn Davis

We had over 1,400 great submissions in our Build The Future challenge. The three winners have presented to senior leadership and are moving on to the prototype stage.

We caught up with Kaitlynn Davis, Enterprise Solutions Professional Services Integration Consultant, to learn about the inspiration behind her team’s submission. “Imagine you’re in charge of a business or emergency service getting flooded with robocalls and you need to respond quickly,” she said. “I work in voice protection and analytics where we see these problems every day. My team came up with a network solution: Voice Defense+. This will ensure that critical channels for communication are safer on our networks than anywhere else.”

Inside Verizon on LinkedIn

To read more about Kaitlynn’s story on how her winning idea came to life, check out this interview on LinkedIn. And while you’re there, be sure to follow our Inside Verizon page to stay up on all the news, helpful career tips and stories that make you go, “Hmmmm.” Share an opinion and be part of the conversation with your fellow V Teamers.

Virtual hackathon

Nicki gave a shout out to the V Teamers who recently spent their weekend participating in a virtual hackathon. The solution they came up with deals with how we detect and analyze devices in the IoT space, allowing us to provide better tools to customers. As this great idea moves forward to prototyping, it proves once again that innovation is alive and well here at Verizon.

10 1,608 0