Looks like I am not alone in this. I switched from T-mobile to Verizon in 11/2020. I was told I would get a $450 credit. I waited 90 days, since the customer service agent who helped me switch to Verizon said it would appear as a credit in my account in 90 days. I feel so stupid and foolish to have believed that. More so I was not expecting to me scamed by a reputable company like Verizon.
Since I did not receive the rebate:
I have spent hours overs multiple weeks trying to get what was promised to me and I am thoroughly disappointed.
Did anyone have any success receiving you rebate? Would truly appreciate any advice.
Hello pri1, we're very concerned to learn about your experience, and we'd love to help turn it around. We know the importance of getting what was promised to you, and we're here for you. Please send us a private note to better assist.
A month ago, I got the following message from customer support and everything went quite from there.
An escalation form has been submitted on your behalf for your $450 gift card. Reference No: 198262975
This is the worst experience I have had with any company.
This is never the experience we want you to have when contacting us for help. Please meet us back in Private Message to review this further.