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BYOD Rebate Submittal

Good morning,

I have tried to submit a rebate for more than 24 hours through the application and website but keep getting a message saying it is having trouble with this submittal. (Including telling me to call *611 — which I did twice but was disconnected with on the first call and put on hold for the second). I am trying to submit a rebate for a second line I added to my account with an approved device. 

Re: BYOD Rebate Submittal
Customer Support

Thank you for reaching out,  I am sorry to hear you are having issues with the rebate submission.  Please follow and DM on a social Media platform so we may take a detailed look.