BYOD Rebate doesn't show in notifications

[edwardhchan]

I brought 4 lines over with the $500 BYOD offer (5/15 and 5/17) and so far have only been able to redeem the offer on one of my lines.  How can I redeem the other 3? THey don't show up in notifications or account activity.

[edwardhchan · Accepted solution]

I got through on chat and finally I was able to get the promo code to redeem the $500 rebate manually at https://www.yourdigitalrebatecenter.com

The promo code is: 500BYOD2022

Hope this helps most of you!

[vzw_customer_support]

We always want you to get the promotions you qualify for! I'm sure we can take a closer look into this for you. Please allow me to explain that with BYOD promotions, we send an email with any status updates. Did  you receive emails from us about the other 3 lines? Please check your email, and include your spam folder. Let us know if you have that information, thanks in advance!

-Jordan

[vzw_customer_support]

edwardhchan, thank you for sharing a resolution that worked for you. 

-David