BYOD Rebate doesn't show in notifications

[edwardhchan]

I brought 4 lines over with the $500 BYOD offer (5/15 and 5/17) and so far have only been able to redeem the offer on one of my lines.  How can I redeem the other 3? THey don't show up in notifications or account activity.

[edwardhchan · Accepted solution]

I got through on chat and finally I was able to get the promo code to redeem the $500 rebate manually at https://www.yourdigitalrebatecenter.com

The promo code is: 500BYOD2022

Hope this helps most of you!

[vzw_customer_support]

We always want you to get the promotions you qualify for! I'm sure we can take a closer look into this for you. Please allow me to explain that with BYOD promotions, we send an email with any status updates. Did  you receive emails from us about the other 3 lines? Please check your email, and include your spam folder. Let us know if you have that information, thanks in advance!

-Jordan

[vzw_customer_support]

edwardhchan, thank you for sharing a resolution that worked for you. 

-David

[Evaminotti]

I believe they all have to go through a different email.

[vzw_customer_support]

We are glad you are taking full advantage of all available promotions.  With regard to the switch offer, there is no need to use a different email for each line when you make a submission.  However, each line does need to have its individual submission made. This can either be done via the notifications on the MyVerizon app or website, or on our dedicated rebate website: https://www.yourdigitalrebatecenter.com/#!/ 
Here you'd use the order date for your specific line and the corresponding promotional code to then begin the submission process.  Hope this information helps clarify all concerns! 

~Pablo

[new_verizon]

I have the same problem, talked to agent on the phone and via chat, no one seems to know how to fix this. I have made the switched and now there is no way to redeem this. Very disappointing.

[vzw_customer_support]

We are glad to see you have joined our network. We recognize your time is valuable and we are here to help. To redeem a code, please visit: https://www.yourdigitalrebatecenter.com/

-Lorenzo

[Beeteejay]

Hello VZ, I bought over 4 lines from ATT and I had submitted the 500BYOD2022 , I received emails for 3 lines that the rebate has been received but the 4th line was rejected since it was not on the unlimited plan, subsequently after chatting with ur support last week I upgraded the 4th line also to unlimited as advised by ur agent, but I still have not received the Rebate notification for the 4th line. I chatted with ur agent again yesterday and the agent was asking me to go through the whole process of adding another new line which I think is incorrect . Please advise.

[vzw_customer_support]

Hello, thank you so much for reaching out to us. It will be my pleasure to assist you today, in order to better assist you I will send you a private note.

>Karen