I brought two new iphone XR's to Verizon switching from AT&T and submitted rebate reqest forms on Jan 23. I called after 8 weeks, again 9 weeks, again at 10 weeks and was told vz would investigate. Still waiting, and it's 12 weeks now and they are still validating the rebate (garbage) I thought Verizon was too big of a company to pull stuff like this but judging by the similar comments I'm not the first and won't be the last... SHAME ON YOU VERIZON!
ArizonaAM, thank you so much for bringing this to our attention. I first want to start off by welcoming you to the Verizon Wireless family. This is not the first interaction we want you to have with us. I know getting a rebate ASAP is very important. Could you please provide me with more details as to what offer you're looking to get the status for? KevinR_VZW