Cannot receive text messages on OnePlus Nord N10

[nded]

Recently transferred my Verizon sim card to a OnePlus Nord N10 and everything seems to work except receiving SMS text messages. I've tried calling the support number but it sends a security code via text that I can't receive, so that's a dead end. If anyone knows a way to fix this please advise.

[vzw_customer_support]

nded,

That's the last thing we want to hear. I know how important it is that your phone work great. We're glad to help get to the bottom of this. I've sent you a PM. Please respond when you are able to.

AndrewT_VZW

[tknee]

I have the exact same problem and have no idea what to do about it! 

[seateapea]

I have the same issue. Verizon started a ticket weeks ago and I have heard nothing since. Clearly this is a known issue, though. I am presently shopping for another carrier.