The fine print reads Free Verizon Stream TV: redemption barcode req'd and must be redeemed within 30 days of activation at vzw.com or a Verizon retail store; Limit 1 Verizon Stream TV per transaction.
But, I can't find the barcode anywhere in my account or bills. I contacted online support and they only gave me a number to call Telesales at 1-800-225-5499, which is time-wasting to call.
If I had to guess, you will never get it. I still have device charges on my account for the "get a free iPhone 12 mini on us" I was offered in December. I met all conditions, and am accepting I have to pay for it. Now ready to port my number to another carrier. I do not understand how this works for Verizon, losing a customer after none years, but it must. Adjust your expectations accordingly.
After several unsuccessful attempts to call customer service and many hours of time being wasted, I can certify that it’s nearly impossible to get Verizon stream device. I have been told by customer service that either ineligible, expired, or no such promotions.
I am sorry you have had such a hard time connecting to support, cecilyen. I would be happy to take care of you right here. Please send us a Private Note and we can head straight to your account to look at this promotion.
Same problem. Why do you have an offer that is nearly impossible to get? It should be really easy. You have our number, text us the code and we apply it. Other companies seem to be able to do this with no problems. It is totally turning me off to Verizon. That and charging $35 activation per line.
We want to make sure that you are provided the discount for your services. To clarify, what issues are you having processing the claim for Stream TV?