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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
How to confirm free s.c. in the mail?

Added line to my V. account.   phone was Straight Talk. Samsung Galaxy A01.   Chat ended after i told them "yes, I would like the free Sim card."  How can I confirm?  Please don't say I have to go thru chat?! or the phone?


Thanks, Cindy

Re: How to confirm free s.c. in the mail?
Customer Support

Thanks for reaching out, cacijo! I'm sorry for any confusion about the SIM card you requested. You can pick up a free SIM card at any of our corporate stores: You can also order a SIM card on My Verizon. Click here and go to #3 in the "About SIM Cards" section:


We are also able to check your account and see if one has already been ordered for you.