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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
I added a new line to my account and now I’m no longer the account holder

I added another line to my prepaid account yesterday, I’ve been with Verizon for YEARS and my boyfriend wanted to get off AT&T. I went through that process and he has a SIM card from Verizon coming the mail. Today I go onto MyVerizon to track the SIM card order and now it says that certain functions aren’t available to me because I’m an account member and not the owner. I’m so upset…it says my plan is now $65 instead of the $50 I had been paying because I have years of loyalty discounts and I don’t know what to do. My boyfriend and I split bills so it’s my responsibility to pay the phone now but I can’t because they took me off as owner.

Sarah Gonzalez