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Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Missing 500 BYOD Rebate

09-02-2022 is when I switched to Verizon and a rep told me since I had an unlocked phone not used by them I was applicable to get a 500 BYOD rebate that would be delivered through email Oct 24th.

I got a notification that it was delivered the 21st but I checked all spam and the date that it was sent out and nothing, all I recieved from them was an email confirming my tracking number from Sep 2nd.

I've heard other people not getting their rebates past the 30 day expiration date so I'd like to get this resolved before then. I assume its maybe because my email is sort of long and they didn't type it right so maybe I can clarify for them.


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Re: Missing 500 BYOD Rebate
Customer Support

We want all of our customers that qualified for an offer to get one. We are sending your a Private Message,we want o to help you, heidilopez760003