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Rebate False Advertising
CDub89
Member

Hello All! 

 

If you are looking to switch to Verizon to take advantage of any of their promotions especially the rebate. DON'T!!! It's September and I've been having issue after issue since June.

You will never get the rebate btw

 

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Re: Rebate False Advertising
vzw_customer_support
Customer Support

We never want our customers to feel this way. We do want to resolve this issue in regard to your Rebate. Please reach out to us, to continue. 

*Aly

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Re: Rebate False Advertising
glennjoseph
Member

I am having the same problem, moved 2 phones in June, still cannot get BYOD device.  I get allot of false hope from customer support.  Funny they still bill me every month.  Horrible.

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Re: Rebate False Advertising
vzw_customer_support
Customer Support

 

I know getting the rebate for your BYOD is important, there is a time frame to accept it, and fill it out. At the point of sale, youshould havef got an email, or a notification for the rebate. Submit the rebate, and it can take 1 to 2 billing cycles to get it, but you have to make sure it is submitted correctly, or it will be denied, and you will have to repeat the process. *Rhonda

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