Re: Rebate Scam
cidlvj4
Enthusiast - Level 2

I was only able to get one rebate out of 3. Last time I spoke to a woman that had me check the tracking first week of February, she spoke to someone and told me to check on the 23rd of Feb.. I found only one number did track and at that time was the one I did receive a 200.00 card. I tracked the other 2 numbers and all I got is as follows,

(No results were found matching your search criteria. Either we did not receive your submission or it is in the process of being entered in our systems. Please check back periodically.)

 

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Re: Rebate Scam
vzw_customer_support
Customer Service Rep

We want to ensure you get the assistance you need, cidlvj4. You will need to contact our Rebate Card Customer Service Center at 877-899-8980.

CheyenneS_VZW

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Re: Rebate Scam
lgutk512
Enthusiast - Level 3

We had the same thing happen to us.  Still no resolution.  Switching back to US Cellular.

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Re: Rebate Scam
vzw_customer_support
Customer Service Rep

lgutk512, we would never want you to leave us. Our goal is to make sure you recieve any promotions you qualify for. Please contact our rebate team from the methods listed in the link provided in the link, http://spr.ly/660414fr0.

TrinetteW_VZW

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Re: Rebate Scam
lgutk512
Enthusiast - Level 3

This does not work for me.  It isn’t accepting my name and I never got a tracking number via email.  I had confirmation that the code was accepted when I originally submitted, but never received an email.  

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Re: Rebate Scam
vzw_customer_support
Customer Service Rep

lgutk512, Were you given a submission number? 

TrinetteW_VZW

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Re: Rebate Scam
lgutk512
Enthusiast - Level 3

Yes, at the time there was confirmation on the submission website, but I never received a confirmation email

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Re: Rebate Scam
cidlvj4
Enthusiast - Level 2

Call there again? This is I think the 3rd time I call and every time it is an hour+ on the phone. This is ridiculous. I do how ever get the notice of my bill auto withdraw from my bank almost 2 weeks ahead of time. well I think I am canceling the auto pay and putting this out to the public. I stood by my promise and Verizon has lied and scammed so many as far as I can tell. American greed! 

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Re: Rebate Scam
vzw_customer_support
Customer Service Rep

To clarify, have you talked with one of our rebate specialists regarding your rebate?

 

EllisandraC_VZW

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Re: Rebate Scam
cidlvj4
Enthusiast - Level 2

Are you asking me? if so, I did talk to someone and I think once did speak to a rebate specialist. I was told to check my mail and after a couple of weeks if have not yet received the two rebate cards for $200.00 each to call back. I did call and told them I have not received the cards . This began almost 5 months ago. Why is it that to withdraw the payment was overnight but to get what was promised by Verizon has taken months. I do not have the time to spend hours on phone getting the run around. These are games meant to tire your costumers out till they stop.

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