I switched to Verizon in January of 2021, I was promised rebates amounting to $700. It is now May 2021. I have called several times throughout these 5 months about my rebates. Verizon keep saying that they are having a problem processing my rebate submission. Each time I have called they were supposedly escalating the problem to a supervisor or the rebate department. I finally received my $100 rebate, still waiting on my $600. This is insane. I finally called the Better Business Bureau to file a complaint. I pay my bill on time no problem but at least honor your rebate offers.