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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Rebate not showing up
Daviidromeros
Member

I just added another line and while checking out it said it was valid for a $500 but no notification has come up after 6 days under Notifications

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Re: Rebate not showing up
vzw_customer_support
Customer Support

We can certainly try to assist you with your promotion. Was this a trade-in promotion with an add a line, or a just new line promotion? After the line has been added it can take 1-2 Billing cycles for it to appear. You will generally see it on your Next Bill Summary, but not the current one if it has been purchased recently. I hope this information helps. Please let me know otherwise. *Gert

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