Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Teacher is ripped off for $500 switch service offer
TH93021
Member

Verizon continues to rip people off. I came over with 2 lines. Told my husbands had to be upgraded. Whatever. Then we bought a new line. Told that the phone we got was free and we’d have a $500 credit and our activation fees waived.

instead they charged my account twice in one month. Won’t honour the free phone saying the promotion “fell off” stuck in me with $700 and then said the promo rebate submission got lost. 7 times I’ve contacted support snd the guy finally says oh here’s $100 $4 a month for  2 years.