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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Verizon tricks people to switch
Castellanos528

Beware!!!! Verizon salesman tricked me to switch by offering a " Bring your own device" and we will give you $500 gift card. I brought my Galaxy s20+ and I switched to Verizon in August 2022. The salesman said after I paid my first bill that Verizon will submit the Gift card and it will be sent to me. WRONG!!! After a few months I called Verizon to check on my gift card and they said there was no submission. That I only had ten days to submit for the cash back visa card and now it is no longer valid. See the salesman tells you to wait until I paid my first bill (which is 30 days later) but by that time the offer is no longer valid. They said they were sorry and could only give me $50 .....are you kidding me? Some dude from India with a bad accent tells me he will submit an inquiry on my behalf. Really, we will see. How about giving me a $500 credit on my account? This isn't the first time they tried to deceive me with a rebate card. A few years back they did the same thing and after 3 different calls to Verizon I received the card. (About 4 months afterwards) .  

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Re: Verizon tricks people to switch
vzw_customer_support
Customer Support

 

Hello, Castellanos528. It worries us to hear of the issues you've had with the rebates since August. From what you mentioned, it is not good to hear you had a similar issue with rebates in the past leading up to this instance, as the process for them has always been similar. I am glad to hear the inquiry was submitted, as it'll allow us to work on options to get you the rebates. If there is anything we can help with after the research on the inquiry is complete, we'll be more than happy to help.  ~David

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