Verizon is terrible. I just switched from tmobile because tmobile’s data speed is so slow where I work so I switched verizon is no any better even slower I had to upgrade my planpaying $10 more for a little faster. I added 3 more lines it made me spent 6 hrs of my time to order sim cards and still have problem activating them. Still don’t get a registration pin for registering my verizon and wouldn’t let me order sim cards by myself online. I made a terrible mistake switching my carrier.
bobjjo, we never want you to have any regrets to switching to our service. Ordering SIM cards, activating phones & registering for a My Verizon account, should be a seamless process & on behalf of Verizon Wireless, I'm so very sorry to hear that hasn't happened. You have certainly gone through a lot with us & we want to make sure we turn things around ASAP. I have sent you a Private Note. Please respond to the Private Note so we can further assist you. AliciaD_VZW