I am wondering what I need to do to access my 2 - $200 rebate gift cards for switching carriers. I have been reading other's experiences with not having received the gift cards and I am too am feeling mislead in making the decision to switch carriers. How can I redeem the gift cards that are in fact due to me, since the website made the offer at the time of my purchase?
I do not want to spend hours on the phone discussing this with a rep for me to be transferred to multiple reps, as I have heard happens when this question is asked. I also am displeased that a chat option is not available. When I go to try to chat, it tells me to call the 1-800 number and I refuse to waste time on that.
Can anyone provide me with any guidance?
Thank you for reaching out in regards to your rebate. To streamline the investigation we will be sending a Private Note.
-Melissa
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