I have had this EXACT same issue! Purchase date 12/22/23 ----- Ported 4 LINES over. I was very excited about getting the $200 per line. I even jumped through hoops to get my daughter's phone number ported over from deceased mother's ATT account so that I could get the $200 for that line. I have called VERIZON nearly every month. Today, I was told I spent 30 minutes on the phone with an agent he scheduled a call back, and have yet to get a call back!!!! HOURS on the phone. Promised that is was resolved. I want what I was promised at purchase time. THE SWITCHER DEAL - $200 PER LINE -- I do not care in what form it comes, a credit, a gift card. Please someone help me get me what I was promised. TIA.
We want you to get the promotions you qualify for. To better assist, please tell us alittle more. Were you able to redeem the offer? Do you have the required plan and device for the promotion?
~Maria
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