I switched 7 of my family an dfriends in July and was promised a 200$ rebate per line. I received none until now. I was specifically told that i will get the rebate via email - I HAVE NO EMAIL FROM VERIZON IN MY INBOX. I was specifically told it will be after 8 weeks. And now when i contact CS, they say it should have been within 30 days. Is this any kind of a joke?????
The only solution looks liek is im gonna leave Verion right away and get all my lines switched. THIS IS DEFINITELY A SC*M VERIZON. and i am gonna make sure u lose more customers.
ppillala, we definitely understand wanting to receive the promotions you were qualified for. We'd be more than happy to take a closer look at your account, and help review your concerns regarding the rebates you were expecting. To better assist, we'll be sending a Private Note.
~Izzy
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