Asus ROG Phone 2 - bands are listed
ALIKAI09
Enthusiast - Level 1

Can we get someone from Verizon to answer the question of support. The specs for the phone show a lot of network support including LTE & W-CDMA. I don't have the IEMI for a phone not purchased yet. 

From Asus website for the ROG Phone 2:
GSM/GPRS/EDGE; WCDMA/HSPA+/DC-HSPA+; FDD-LTE; TD-LTE

Data rate
LTE Cat18 UL up to 211Mbps / Cat20 DL up to 2Gbps

DC-HSPA+: UL 5.76Mbps / DL 42Mbps
LTE 6CA UL up to 211Mbps / DL up to 2Gbps
4x4 MIMO and CA w/ 4x4 MIMO support

FDD-LTE (Bands 1, 2, 3, 4, 5, 7, 8, 12, 13, 17, 18, 19, 20, 26, 28, 29, 32, 66)
TD-LTE (Bands 34, 38, 39, 40, 41, 46)
WCDMA (Bands 1, 2, 3, 4, 5, 6, 8, 19)
EDGE/GPRS/GSM (850, 900, 1800, 1900MHz)

12 Replies
usx01598
Newbie

It's becomming more apparent that its time to switch carriers. 

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vzw_customer_support
Customer Service Rep

We would never want to see you go. What happened that has you feeling this way? - AlbertoR_VZW

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ConsumerAdvocate
Enthusiast - Level 1

The fact Verizon discontinues support after 3 years of a phone launch is disconcerting, as a lot of these phone are around $1,000. The second fact that this phone is superior for battery life, gaming and multi-media use than any other phone you offer means you are not thinking of customers and providing the best experience for the money or where money is no object. The ONLY reason this phone isn't supported is because Asus didn't pay you for it, because clearly it has the tech in it for it to work. It's the same reason the Google pixel is no longer supported, more money. We are used to Apple telling their customers to f off and discontinuing support of perfectly good products, iPad 2 anyone?, but I hadn't expected this from Verizon tbh.

Sgmoney92
Newbie

Love how they didn’t respond after that one lol honestly been waiting for this phone and I might switch to get it yet in other words if I switch I’ll have a better phone and won’t be paying $400 bucks for service that isn’t what it used to be anymore 

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mama23dogs
Legend

@ConsumerAdvocate wrote:

The fact Verizon discontinues support after 3 years of a phone launch is disconcerting, as a lot of these phone are around $1,000.

You mean manufacturers. Each manufacturer agrees to at least two operating system updates when they release the phone.  Some phones that have been very popular have gone far beyond that. The LG G3 for example was an extremely popular phone and received updates for several years. On the other end of the scale was the Amazon fire phone which was so bad that it was discontinued as soon as Amazon possibly could. Verizon/AT&T/Sprint/T-mobile are not responsible for those updates.  

The second fact that this phone is superior for battery life, gaming and multi-media use than any other phone you offer means you are not thinking of customers and providing the best experience for the money or where money is no object. The ONLY reason this phone isn't supported is because Asus didn't pay you for it, because clearly it has the tech in it for it to work. It's the same reason the Google pixel is no longer supported, more money. We are used to Apple telling their customers to f off and discontinuing support of perfectly good products, iPad 2 anyone?, but I hadn't expected this from Verizon tbh.


I don't think anyone is disputing it's a great phone. The battery life alone puts it at the top of a lot of android lovers lists. However it all boils down to Asus paying to get Verizon certified.  

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NewOldcustomer
Contributor - Level 2

Yup.  There's your canned reply.   
6,000 mhlp battery 😱.  240 grams.  
It should work, but if Verizon chooses to exclude it, you buy at your own risk.  

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WILCLE3
Enthusiast - Level 2

Or just switch to AT&T.  They support it.

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WILCLE3
Enthusiast - Level 2

There seems to be an answer.    make it CDMA-less device for data only, then use Google Voice for calls and texting

https://forums.androidcentral.com/asus-rog-phone-ii/979678-possible-rog-phone-2-work-around-verizon-...

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mama23dogs
Legend

@WILCLE3 wrote:

There seems to be an answer.    make it CDMA-less device for data only, then use Google Voice for calls and texting

https://forums.androidcentral.com/asus-rog-phone-ii/979678-possible-rog-phone-2-work-around-verizon-...


Actually it brings up an interesting topic, if a phone is not VoLTE capable, will carriers allow them on tablet lines?  

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vzw_customer_support
Customer Service Rep

Non-VoLTE devices are unable to be activated on any type of lines, as they are not compatible with the network.

 

CidnieD_VZW

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vzw_customer_support
Customer Service Rep

ALIKAI09, we are here to help, and we know that its crucial for you to know what to expect when it comes to activating your phone on our network. To check if a device is compatible with Verizon, you can visit the link below. This will let you know if it can be activated and will work on the Verizon network. How does that sound?  http://spr.ly/66011JjUc

 

 

MichelleH_VZW

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mama23dogs
Legend

It's not on the list, and the only official answer you will get is "check the IMEI" or "check the list" and the ROG 2 isn't there.