BYOD $500 rebate/discount not received
nanjum88
Newbie

We moved 2 lines into our friend's account and were supposed to to receive the $500 rebate , but never received it . Neither we were informed by Store Manager or Customer Support about any activation or follow-up of the rebates, no text message or email sent about the rebate. 

Following-up or want to file a complain in the rebate center for false claims and promotions that are not being honored. 

Thanks

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vzw_customer_support
Customer Service Rep

We're sorry to read about the issue with your rebate, and we can take a look. We will be sending a private note. ~Peter

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