We transferred 5 lines to Verizon in January 2023 with the promotion that if you brought your own phone, you would get $200 per line in gift cards. (Welcome Unlimited?) We have not received any gift cards. I talked to a Verizon representative who now is saying that our plan is ineligible for this! We had 4 separate conversations with Verizon in January regarding this and not one representative said our plan did not qualify - I have each representative's name. This feels like a bait and switch. Extremely frustrated as we wouldn't have moved our phones from prior carrier if it were not for this promotion.
Hello, thank you so much for addressing this issue to us, I would be more than happy to look into this issue with the promotion, please help me by sending us a private message, so I can further assist you.
>Josselyn
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