BYOD Rebate not received

seducr
Enthusiast - Level 1

Hello, last year imported a number and was suppose to receive $500 credit but never did. I was about to order new phone and just noticed this. I searched forum and it looks like many people have same issue that have been resolved by executive intervention. Can some one please help me. I want to get this fixed before adding another phone. I really like Verizon service and want to continue to be a loyal customer.

‘thank you,

Edgar

EM
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2 Replies
vzw_customer_support
Customer Service Rep

Hello seducr, we're sorry your having issues with your promotion. We would love to help out. We will be sending you a private note to further assist. 

~Ivone

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vzw_customer_support
Customer Service Rep
We are still here to provide support. If you prefer, we do have other support channels that you can reach out to for assistance. You can review all of our support options here: https://www.verizonwireless.com/support/ ~Peter
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