BYOD Unused, can I cancel
Losboricua
Newbie

I have been having nothing but problems since switching back to VZW.  We got our BYOD gift card and I know it states that we will need to stay with the service for 12 months of we would get charged back.  My question which I can't find an answer to is, if we have not used the gift card and do not use it, and we cancel, are we going to get charged back for a gift card we never used?

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3 Replies
vzw_customer_support
Customer Service Rep

Hello! Thank you for messaging in with your question. We would like to meet in private to better assist you with your concerns. Will that work for  you?

*Christina

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Losboricua
Newbie

Yes that is fine, but can you also answer my question?  I'm sure it would be helpful for everyone out there.

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vzw_customer_support
Customer Service Rep

Hello Losboricua, the gift card can expire so if you don't use it because about the policies with Verizon it can expire.

>Miguel

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