I ported 5 lines in July last year and got rebates of 500 each in September. My understanding is I can disconnect after an year and so was thinking to do it at the end of July, but Verizon is telling me that 1 year is counted from the date of receiving the rebates and not when I open my lines. Was customer agent correct or I ?
Hello srid121,
I am sorry to hear that you are considering leaving us. That said, we want to do all we can to make sure you are relying on accurate insights. We are sending a Private Note to assist you.
-Colin
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