I transferred over 5 lines and was promised up to $800 per line to pay-off old phones. The total being around $2300 for 4 phones because one was already paid off. I have been dealing with customer service for months and countless wasted hours on hold with continuous excuses. Anyone else have this where maybe I get a lawyer involved?
Hey scripter01: Thank you for joining the Verizon family. We want you to be able to take full advantage of all qualifying offers and apologize that there's been a delay with redeeming the Pay Off Your Phone offer. Please allow us to assist you. Be on the lookout for a Private Note from us requesting additional details to get started.
-Christy
Still waiting and Verizon has stopped replying to my questions and requests.
Hello, scripter01, we can help you out with your offer! So we can better assist, we will be reaching out via Private Message.
-Lauren
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