Im curious to know who I file a complaint with, there was a chat that I had that was probably the worst experience ive ever had with verizon. Even after getting to a supervisor they were just nasty, I copied the chat log so they cant say "we cant locate that specific conversation. I went through 5 reps and zero help
Customer experience is something we take seriously, ThatNibbles. I know if myself or a family member was reaching out and had a poor experience, I would also be looking for an avenue to lift that up. We would be happy to take that feedback and pass it along to be looked into. Please be on the lookout for a private note from us so we can gather some additional detials.
-Joseph
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